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Business Process Analyst

Date: Nov 22, 2021

Location: Barrie, ON, CA

Company: Hydro One Networks Inc

43716 - Barrie - Regular - Ongoing 

Safety Comes First is a core value at Hydro One, and we remain committed to taking every reasonable precaution to ensure a respectful, safe and healthy working environment. Further to this commitment, we have adopted a COVID-19 Vaccination Policy to protect the health of our employees from the hazard of COVID-19. Employees will be required to either be fully vaccinated or undergo regular rapid antigen testing in order to access a Hydro One worksite.

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!



General Accountabilities:

  • Facilitate the development, maintenance and documentation of Distribution processes and work instructions (WIs). 

  • Collect and consider the input of relevant subject matter experts from across Distribution Lines of Business (LOB) and from other areas of the company regarding the content/accuracy/completeness of processes/WIs and make recommendations regarding the best mechanism for presenting that information to the user in the moment of need. 

  • Assist with a stakeholdering and approval process appropriate to each deliverable. 

  • Support LOBs in, and make recommendations regarding the communication/training for new/updated processes/WIs.

 Selection Criteria:

  • Requires excellent knowledge of the English language to communicate effectively with others, prepare documentation and present to stakeholders.

  • Experience in developing/documenting processes, process flows, work instructions and job aids.

  • Experience in facilitating discussions/problem solving with cross-functional teams is an asset.

  • Experience in continuous improvement methodologies is an asset.

  • Familiarity/experience with the Distribution business as well as its processes and systems is an asset.

  • Knowledge of SAP is an asset.

  • The successful completion of a four year university education (or equivalent) and 4-6 years of relevant work is considered necessary to gain this experience.

 Essential Competencies:

  • Excellent written and oral English language skills.

  • Excellent communication skills.

  • Proficient in the use of MS Office and sharepoint.

  • Ability to manage multiple scopes of work at varying stages of progress.

  • Analytical and problem solving skills.

  • Limited travel may be required to attend meetings in person - this may occasionally require an overnight stay due to distance and/or to ensure safe conditions for travel.


At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.


We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2021.


Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.


Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.


Deadline: December 6, 2021



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