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Manager, Procurement Operations

Date: Jul 19, 2021

Location: Toronto, ON, CA

Company: Hydro One Networks Inc

43079 - Toronto - Regular -  


Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly  1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!


The overall focus of this job is to own the operational aspects of sourcing, purchasing, and any other procurement related tasks.


Job Function:

The candidate will take ownership of all Category Management Operations required by their client groups and implement all policies and Procedures for Sourcing, Purchasing, Accounts Payable and Customer Service. The Candidate is key to leveraging the Service Level Framework and management of service delivery with outsourced service providers. The Candidate will take ownership of increasing value realization and will focus on driving value for money to our customers and shareholders.


Support the Director, Supply Chain Sourcing in effectively planning, managing, monitoring and controlling the execution of all end-to-end Supply Chain functions to service their designated lines of businesses.


Conduct market & cost intelligence on key suppliers; establish a robust supplier and performance   standard data set for the critical materials utilized in the Corporation. Establish the supplier selection criteria to be used in evaluating RFx bids. Represent the Corporation in strategic alliance supplier relationships and Utilities forums, consistent with Supply Chain goals and strategic objectives


Key Accountabilities:


  • Continue the development and implementation of a well-defined sourcing program
  • Conduct and refresh a detailed spend analysis on a periodic basis
  • Review the forecasts and establish demand plans that enable supply chain to be fully prepared to support all upcoming purchasing activities
  • Identify supply chain risks, both internally and externally, and establish mitigation plans
  • Structure and execute thorough bidding events; concentrating on expanded supplier pools, stakeholder interests, market dynamics, and cost savings
  • Conduct all bidding events and supplier relationships with strict confidentiality and adherence to Hydro One's ethics code and policies
  • Continue to utilize and enhance data based scoring systems for bid award recommendations and supplier performance evaluation
  • Understand all relevant market factors (macro-economic, cost indices, constraints) and how to account for them within supply chain strategies
  • Maintain compliance with all regulatory requirements (both internal and external), policies, and procedures
  • Interact with and understand the needs of the other business units and stakeholders in order to offer timely and value added solutions
  • Understanding of the technical components and operations of a Transmission and Distribution business
  • Ability to create and implement ideal contracting strategies including EPC, EPCM, Lump Sum, T&M, Open Book and Target Pricing approaches
  • Develop negotiation strategies and conduct negotiations utilizing data based arguments and win-win techniques
  • Constantly research and benchmark supplier rates to ensure customers receive the best rate on materials, equipment and services
  • Act and ensure ownership, management, continuous improvement and optimization of process, procedures and policies
  • Develop and execute the sourcing methodology that will be leveraged in support of centralizing spend, and that can be leveraged in support of decentralized spend. The methodology must provide direction to category managers using sound principles and approaches in establishing strategic suppliers. Provide further direction in effective management of decentralized spend
  • Establish an Aboriginal Procurement program consistent with the


Company goals and strategic objectives


  • Develop and maintain an intelligence network regarding key industry suppliers' materials and service to best position Hydro One in realization of optimal RFx proposals
  • Establish standards, protocols and processes with Inspections team to ensure suppliers are held to high standards in the qualifications process
  • Develop supplier contract renewal program, and review strategic RFx's for partnerships with suppliers.
  • Provide leadership and direction to outsourced service provider to ensure process and procedures are followed
  • Participate in meeting legal, regulatory and Bill 198 requirements by developing information related to Supply Chain strategies, policies and service standards, as required to support submissions to the Regulator.
  • Leverage Service Level Framework, manage service delivery with outsourced service providers. Ensure timely and flawless delivery of services, establish and manage oversight of service delivery
  • Establish outsourced service provider to SLA targets. Propose and update SLA's and targets as work program evolves.
  • In a highly timely fashion identify areas of challenge and issues.
  • Work with outsourced service provider to develop actions and resolve challenges and issues promptly and continue to maintain high standards of service delivery and prevent 'down time'
  • Work proactively with team to identify and monitor potential issues and take appropriate actions as required


Provide Leadership to Supply Chain in Support of Operational Excellence

  • Lead in translation of corporate and organizational goals for the Supply Chain organization
  • Provide leadership in supplier performance management


Management of Subordinates

  • Establish standards for the development of programs and initiatives and ensure staff have the knowledge and capabilities to deliver
  • Conduct performance reviews with staff ensuring establishment of goals and objectives as it relates to individual contributions to the organization
  • Establish development plans as it relates to individual career progression objectives
  • Establish succession plans for each of the roles and align to career progression objectives


Accountability for the Output of Others

  • Ensure development of plan to monitor staff skills. Provide ongoing coaching and training for development of key skills: analytical, negotiations, influence management and relationship management
  • Establish working relationships of openness and trust to ensure staff provide input on difficulties and challenges in conducting analyses in support strategic sourcing and in conducting negotiations
  • Provide leadership in leading methods to manage high quality output from outsource service provider especially those of significant length to ensure desired outcomes on contracts (including price)
  • Translate organization's goals and objectives to establish the context for work that guides the work of the team and the individual's contribution
  • Build the team's ability to work in alignment with achieving Sourcing's business objectives
  • Establish team building activities designed to encourage cohesive working relationships
  • Establish a willingness to share information and expertise between team members
  • Build commitment amongst team to establish and maintain standards and achieve common goals


Provide a Safe and Healthy Work Environment


  • Provide subordinates with appropriate knowledge, skills, information, work procedures and equipment to facilitate responsible behaviour which will protect their safety and contribute to their health
  • Provide a work environment and facilities where health and safety incidents are minimized
  • Provide a work environment that supports and values diversity, and is free from harassment
  • Know and ensure subordinates comply with all legal and regulatory requirements, corporate policies and procedures, and generally accepted practices relating to their work


Demonstrate Stewardship of the Assets and Resources

  • Ensure the permeation of sound decision making within the department governed by an appreciation of the corporate context.
  • Consistently demonstrate thoughtful consideration of the broader ramifications of decisions made and actions taken both



Selection Criteria:


  • Significant experience in leading practice approach
  • Sourcing experience external to Hydro One
  • Experience making significant, transformational changes within Supply Chain
  • Experience in managing significant contracts, such as our external Outsourced Service provider(s) and other services and material contracts
  • Experience managing legal and commercial issues as they relate to Supply Chain
  • Experience in Supplier Performance Management vendor communication and alignment
  • Experience in Project Management
  • Experience in Leading cross functional teams



  • Business Acumen Understands the broader financial implications of one's responsibilities and the link to the "bottom line" of Hydro One's business.
  • Communication and Feedback Shares information effectively, in the appropriate timeframe, as well as effectively using listening skills when working with others.
  • Aboriginal/First Nation Awareness Values and respects individual differences, while supporting an inclusive work environment.
  • Entrepreneurial Spirit Operates as if Hydro One was his/her own company.
  • Problem Solving and Decision Making Organizes parts of a problem in a systematic and logical way in order to recognize relationships, identify alternative solutions, set priorities and make sound decisions
  • that align with Hydro One's key values.
  • Adaptability Managing Change Works efficiently in a constantly changing environment, demonstrating a willingness to learn, to take new
  • and unique ideas, concepts, strategies, and approaches and apply them for positive results.
  • Results Driven Continually improves performance, approaching work in ways that support the accomplishment of results and meeting/exceeding our performance objectives.
  • Technical Expertise Effectively applies knowledge and skills within a particular area of expertise and keeps abreast of new knowledge and developments in one's area of expertise and/or responsibility.
  • Negotiation skills
  • Relationship Management
  • Influence Management
  • Degree of familiarity and comfort in the legal aspects of contracts allowing this individual to solicit meaningful input from Hydro One legal counsel



  • Strong, confident personality
  • Detail oriented
  • Good executive presence
  • Works well under pressure, with ambiguity and in uncertainty



  • Bachelor's Degree, Master's degree strongly preferred
  • Post graduate studies in negotiations or certification would be considered an asset


Internal Job Title: Manager, Sourcing Operations

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.


We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2020.


Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.


Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.


Deadline:  August 2, 2021



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