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Solution Architect

Date: Jun 14, 2022

Location: Toronto, ON, CA

Company: Hydro One Networks Inc

44659 - Toronto - Regular - ongoing 

Safety Comes First is a core value at Hydro One, and we remain committed to taking every reasonable precaution to ensure a respectful, safe and healthy working environment. Further to this commitment, we have adopted a COVID-19 Vaccination Policy to protect the health of our employees from the hazard of COVID-19. New employees will be required to declare their vaccination status to Hydro One. Employees who do not provide proof of vaccination status may not enter any 3rd party locations that require full vaccination (e.g. customer properties).

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

*NOTE* Hydro One introduced a Hybrid Work Pilot Project in 2022 for most office-based roles. Employees work in-office/on-site two days a week and remotely from home for three days a week. Hydro One is adding refreshed workspaces and technology to support these changes.  Join us as we ‘trial & learn’ a new modern way of working and be a key driver of future state!

In office but with intention – a time for team and trust building, collaboration, and socialization. Please reach out to us to learn more!

General Accountabilities:

  • Provide consultation and support to internal or external clients and stakeholders regarding technology use, business process analysis, technology and process strategy, and technology product selection.
  • Provide leadership and guidance to teams of professional and technical staff engaged in the development, deployment and operational support of information systems, including highly complex systems with enterprise-wide impact.
  • Provide guidance and leadership in the development, deployment, operation and improvement of business processes across the Company.
  • Contribute to the development and maintenance of architectures and standards for technology, data and applications used by the Company.


 Specific Accountabilities:

  • Provide consultation and support to internal or external clients and stakeholders regarding technology use, business process design and improvement, technology and process strategy, and technology product selection.
  • Provide expert advice on the design, implementation of operations of complex information technology systems. Oversee enterprise business architecture implementation and ongoing refinement activities.
  • Maintain up-to-date knowledge of existing and emerging technology through literature reviews, self-study and participation in workshops, user groups, seminars and detailed information exchanges with others.
  • Provide leadership and guidance to teams of professional and technical staff assigned to assist with the development, integration, implementation and operation of information systems, including highly complex systems with enterprise-wide impact.
  • Plan work, coordinate staff activities, advise and provide guidance to staff on technical or business issues, monitor progress and take necessary corrective actions to ensure successful completion of assigned duties.
  • Monitor performance of staff assigned to teams and advise managers of staff performance.
  • Be responsible for the development and maintenance of policies, strategies, standards and elements of architectures for technologies, data and applications used by the company. Review project scope, solution blueprints, process and technical design documentation, test strategies etc. to ensure that the needs of the business are being met.
  • Monitor adherence to business case. Provide expert guidance to others in the application of architectural principals and frameworks.
  • Contribute to multi-party, inter-disciplinary studies.
  • Provide expert knowledge in technology and business process areas or disciplines required by the study groups.
  • Provide leadership and support for the development, deployment, implementation, operation and continuous improvement of business processes across the Company.
  • Assess process requirements through consultation with staff at all levels from across the Company.
  • Work with business to define the business solutions and structures needed to realize these opportunities and deploy effective business processes model leveraging the High Performance Utility Model.
  • Ensure process alignment across non-SAP capabilities (scheduling, planning, time reporting, outage mgmt etc). Monitor the operation of these processes and recommend improvements that will enhance the overall utilization of the Cornerstone assets.
  • Champion the implementation and use of the business process management toolset (ARIS)
  • Provide liaison with vendors of software and hardware with respect to both the capabilities of their products and the resolution of problems.
  • Coordinate the activities of vendors in multiple-vendor installations and attempt to influence suppliers towards development activities specifically useful to the Company. Assist in defining and reviewing requirements for the applications.
  • Work with the business to analyzes the current business environment to detect critical deficiencies and recommend solutions for the improved uses of information technology.
  • Serve as liaison to the business community, to ensure that its needs are fully understood by the project team
  • Ensure and augment the principles of technology strategies.
  • Analyze technology industry and market trends and determine potential impact upon the business services and processes.
  • Design and participate in the governance activities associated with ensuring compliance with the enterprise business architecture.
  • Assess (via appropriate measurement) and communicate the achievement and impact of the enterprise business architecture.
  • Develop relationships with professional organizations, user groups, and industry trade groups to stay current with business information and technology trends.
  • Perform other duties as required.


Essential Knowledge:

Selection Criteria:

  • Requires a knowledge of computer science in order to design and implement complex information technology systems, provide business processes and improvements, consulting and support services, strategic planning and consultation on information assets and to develop policies, strategies and plans.
  • Requires a good knowledge of English to effectively communicate with others and provide effective presentations and prepare technical reports.
  • This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years).
  • Requires experience with new and existing information technology products and services to be familiar with the application of their characteristics and capabilities in the design and implementation of various systems.
  • Requires an understanding of business processes, their application.
  • Requires experience within the Company's architectures and standards for information technologies, applications and data.
  • Requires experience with the operational aspects of the business and the application and requirements of computer technology.
  • Requires strong leadership skills to effectively lead, manage and facilitate teams.
  • Requires a thorough understanding of the Company's objectives and how these are to relate to the implementation and use of technology products and solution.
  • A period of over 10 years and up to and including 12 years is considered necessary to gain this experience.


At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.


We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2021.


Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.


Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.


Deadline: July 4, 2022



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