Jobs at Hydro One Networks

Commercial Lead, Strategic Project Delivery (Toronto, ON, CA)

52254 - Toronto - Regular

Hiring salary range: $4,374.92 - 5,874.88 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

To provide a heighten financial controls and enhanced contractual oversight and ensure smooth relationship with service providers for large outsourced engineering, procure and construct projects (over $100M+). Ensure that the financial position of the construction projects is accurately reported, cost expenditures are reasonable and prudent, financially feasible and controlled effectively.

Job Description:

Manage risks related to the identification, quantification response development and response control Engineering, Procurement and Construction contractual and financial side of the major construction projects
Responsibility for implementation of Change management and application of risk management strategy developed for the project.
Provide support and advice to the project management teams on matters such as contract compliance, contract awareness, contract change management, claims, and variations, legal and financial matters. Coordinates with Supply Chain, Legal and other lines of business where subject matter expert input is required.
Ensure all commercial processes and document control complies with the appropriate Hydro One standards and governance processes.
Will develop and/or prepare and submit internal reports on commercial progress (i.e., project spend, and forecast, change orders approved, in review etc.) in coordination with Project Manager.
Support preparation of business cases and financial/commercial strategies for project updates or new projects.
Support Project Managers in developing their sourcing strategies through discussing delivery models and contract options and ensure coordination with Supply Chain and Legal.
Plan commercial administrative activities in line with project schedules.
Analyze rates proposed by contractors, prices, cash flow, assumptions, exclusions, contract changes and risk assignment with Project Manager during bid evaluation.
Responsible for maintaining auditable project records in accordance with contract requirement, focus on ensuring clear trail of responsibility to support response to potential compensation events.
Responsible for reviewing month-end reporting data with the delivery teams. Develop forecasting methodology for Strategic Projects functional area.
Responsible for monthly forecasting working with the Project Managers who will be accountable for forecast.
Effectively manage all contract commercial requirements including compensation events and notices. Ensure contractual notices are issued in accordance with contractual timeframes. Analyze variations and/or compensation events as required. Highlight deviation from contract, error in development of contractor price change or impact to schedule, excessive costs or additional contract risks created.
Reviewing contract changes and purchasing order prior to their execution in the financial system and prior to release to vendors as final quality control step.
Ensure accurate and timely review applications for payment. Review invoice and ensure alignment of invoice with work completed, cost to date, forecast cost to complete, track burn rate for inconsistencies that will put budget amounts at risk. Clarify any potential errors with contractors. Review outstanding matters with Project and Commercial Managers prior to invoice approval.
Work with estimating to collate cost and value information from ongoing projects to support analysis of current project and future forecast.
Other duties as assigned.

Required:

8+ years of utilities, power, energy or related financial and / or commercial experience; University degree in business administration, finance, law, engineering, or a complementary field; Relevant professional designation is an asset (CPA, PMP, CIQS etc.).
Advanced communication skills, both verbal and written, with the ability to express thoughts in an organized, concise manner across all levels.
Experience in creating and executing action plans based on business analytics, financial models, and corporate objectives.
Demonstrate business acumen by translating technical options into business objectives.
Excellent problem solving, strategic thinking, and analytical skills.
Ability to negotiate and influence behavior of vendors and service providers.
High tolerance and desire to work in environment with constant change.
Ability to work independently as well as collaboratively in a team to develop high-quality results within required timelines.
Commitment to integrity and safety.
Provide a work environment that supports and values diversity.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Manager, Business Management (Toronto, ON, CA)

52258 - Toronto - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

It’s an exciting time to join the team at Hydro One!

Job Function:

Work closely with line of business stakeholders to influence and address their use of technology to improve their processes and work functions. Take an active role in the annual work program of complex technology projects over the full project life-cycle. Provide leadership, guidance and technical expertise in the management of projects, directing staff, contractors and vendor personnel with respect to execution of projects, monitoring of activities and achievements, maintenance of schedules and monitoring of costs.

Job Description:

Specific Accountabilities

Work closely with a variety of groups within the Company on several aspects of the annual program development and delivery function, including investment plan, business plan, budget, business case approvals, planning activities focusing on the integration of system and technology plans with the goals, objectives, budgets and strategies of the various line organizations. Be responsible of how the business will evolve through deployment of new technology.
Work collaboratively with the other direct reports within the Department and stakeholders from lines of business to integrate diverse requests for technology changes relative to strategies and objectives, evaluate options and synthesize optimal specifications and timely plans for enhancements to the technology platform. Coordinate stakeholders to create consensus on requirements which will be translated into business applications. Facilitate documentation of these requirements. Ensure projects remain aligned to business strategies and requirements and account for ongoing sustainment impacts in a proactive fashion.
Work with other utilities, regulatory bodies, professional services organizations, system software vendors and key stakeholders inside and outside of Canada as required to facilitate the timely and cost-effective delivery of the appropriate scope of projects in the best interest of the Company. Influence these other parties to adopt a course of action that is suitable for the Company. Liaise with specialists within and outside the company for the exchange of data and consultation in areas of mutual interests and to integrate the recommendations into the overall strategies and program plans. Make progress reports to supervisor and stakeholders at significant stages of work development.
Manage staff engaged in the development and implementation of complex projects. Plan, schedule and assign the work, provide guidance and check the work to maintain quality, accuracy and productivity. Select an optimum course of action and make recommendations to Supervisor where alternative solutions are available.
Manage staffing needs, interview/selection process, staff development and adherence to HR/Corporate policies and administer department budget. Monitor work progress and quality; conduct performance reviews and provide direction on problem areas. Provide effective recommendations to Supervisor concerning promotions, transfers, pay, disciplinary action, etc. of staff within the department per collective agreements. Develop succession plans and provide on the Pay Scale Group LEVEL 05 Points 0000 job staff development. Monitor and recommend changes to control and meet targets.
Take an active role in highly complex multi-year projects aimed at implementing required new functions, system evolution and sustainment refresh of the technology supporting multiple lines of business within the Company. Manage several small to mid-size projects while estimating, planning and overseeing entire program of in-scope projects being implemented by other project managers, technical staff and service providers.
Help create and support implementation of Project Management best practices within the Program Management Office. Facilitate, with other areas of BIT, the application of standards, methodologies and architectures.
Lead and coordinate the review and evaluation of proposals. Negotiate contracts with external stakeholders and contract changes, project change orders, work schedules and requirements changes, as required to meet project objectives.
Manage and maintain project plans, develop action plans for issues, track risk mitigation plans, make recommendations as necessary to advance project. Review project and project status documentation for integrity, accuracy and timeliness. Report on project status and metrics including progress, earned value metrics, baseline, forecast and actual dates, costs and scope to external and internal stakeholders. Create & maintain a project library and coordinate the collection and filing of project documentation for audit and continuous improvement purposes.

Managerial Accountabilities

Manage and motivate staff and contractors on projects to deliver project methodology results within budget and schedule.
Negotiate and influence behaviour of vendors and service providers to achieve desired results.
Communicate and translate Hydro One Strategies and direction to staff, contractors and vendors to align project objectives in achieving goals within the Strategy
Build team alignment amongst staff, contractors and vendor personnel with diverse backgrounds many of whom will be working together for the first time, for during the duration of a project.
Demonstrate business acumen by translating technical options into business objectives.
Resolve technical, business and personnel issues; escalate unresolved issues in a timely manner to supervisors.

Accountability for the output of others

Set appropriate expectations, priorities and context for subordinates (i.e., Corporate and Network Asset Management objectives, strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc).
Work with supervising subordinates to set an effective framework of policies and procedures for the work of the unit.
Know, and ensure own and subordinates’ compliance with all legal and regulatory requirements and all Hydro One corporate and business unit policies and procedures, and generally accepted practices relating to the work of the business.
Establish a two-way working relationship with subordinates to solicit their views on conditions and potential changes affecting their work, and establishing continuous improvement program opportunities.

Maintaining a team that is capable of producing the outputs required

Contribute to the development and implementation of a staffing strategy for the Operations Technology Department that will ensure the long term sustainment of the high expertise resources required for this function. Develop and mentor subordinates and implement other strategies to ensure smooth succession.
Ensure staff is able and willing to produce the desired output.
Assess staff capability to do the required work now and in the future.
Conduct staff performance reviews to improve staff effectiveness.

Providing a safe and healthy work environment

Provide staff with appropriate knowledge, skills, information, work procedures and equipment to facilitate responsible behaviour which will protect their safety and contribute to their health.
Provide a work environment and facilities where health and safety incidents are minimized and employees are not dissatisfied.
Provide a work environment that supports and values diversity and is free from harassment.
Know and ensure that subordinates comply with all legal and regulatory requirements, Corporate business unit and local policies and procedures, and generally accepted practices related to their work.

Selection Criteria:

Technical Knowledge

At least 10 years experience and track record of managing and delivering technology projects over the full project life-cycle.
Strong knowledge and experience with application software packages and network/telecommunication and hardware solutions.
Strong knowledge and experience with the unique aspects of critical real-time applications.
Experience with Electricity Transmission and Distribution Operations would be an asset.
Requires experience related to business planning and budgeting, work program development and prioritization, business case approval processes and policy development.
Requires a knowledge of business writing for the preparation of business planning documents, presentations, business case approval documents, briefing materials, etc.

Demonstrated Management Skills

Team leadership ability to take a role as leader of a team or other group.
Client service orientation and desire to help others, to understand and then meet their needs.
Excellent communication and facilitation skills.
Initiative - takes proactive action wherever possible.
Team player - able to work with others as part of a team, as opposed to working separately or competitively.
Business Focus - ability to understand business objectives and translate them into technical requirements and solutions.
Demonstrated leadership and managerial competency to manage a team of professionals, establish priorities and adapt to changing conditions.
Ability to achieve consensus (or buy-in where consensus cannot be reached) on requirements translating into business applications.
Demonstrated interpersonal skills to relate well to management, peers and frontline business.
Strong IT and business acumen.
Strategic business thinking - ability to use their unique skill as a business/IT translator to help executives and management make appropriate strategic decisions in their sphere of control.

Education:

BA or BSc in Computer Science, Engineering or other equivalent education.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: Noveber 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

AI Engineer (Data Scientist) (Toronto, ON, CA)

52257 - Toronto - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

It’s an exciting time to join the team at Hydro One!

Job Function:

Develop and execute comprehensive data governance strategy to ensure effective data management across organizational domains. Collaborate with cross-functional teams to define requirements, implement data driven solutions, and promote adoption of governance tools and best practices through training and consultation. Provide leadership in establishing stewardship roles, governance committees, and KPI frameworks while guiding issue resolution and communicating policies and standards organization-wide.

Job Description:

Planning and Monitoring Data Activities

Develop, execute and maintain a complete data governance strategy and capabilities to analyze, design, develop, maintain and enhance data for various domains across the organization.
Partner with cross-functional teams to scope data requirements and build data driven solutions to solve data problems.
Facilitate, educate and promote the usage and adoption of the data governance tools, processes and procedures among all users via formal training, continual coaching and consulting.
Manage, support and educate data services staff while promoting growth and excellence of staff.
Coordinate, establish and define data stewards, owners and creators in the business.
Coordinate and establish the Data Stewardship Council and other Data Governance Committees to ensure they meet their mandate.
Guide and facilitate the data issue resolution process in the lines of business.
Provide leadership on governance best practices for data creation and partner with the line of business to evaluate KPI measurement needs.
Communicate the data strategy, policy, standards, procedures (Framework) to Hydro One.
Enforce compliance with internal data governance policies and procedures.

Improve Data Quality

Measure data quality for the most important business data.
Define data quality metrics and provide ongoing reporting.
Define data quality business rules.
Establish periodic monitoring of data quality.
Review business policies to identify data requirements.
Provide guidance to remedy operational issues, cleanse and correct data quality defects.

Define Important Master and Meta Data.

Understand master data and meta data requirements.
With team support, design, develop, and deploy master data repository / environment.
Develop, deploy meta data repository / environment.

Data Architecture

Support and collaborate with cross functional teams to define the data structures needed by the business to address data storage needs and the movement of data through business systems.

Data Analytics

Support and collaborate with team to:
Define and analyze the information needed for business decisions (including benchmarking).
Perform fit / gap analysis of decision data.
Evaluate quality of data, level of accuracy needed and metrics to measure ongoing quality.
With support from change management, manage data analytics training to business to increase understating of data techniques and processes and to ensure adoption of the analytics apps.

Selection Criteria

5 - 10 yrs of experience in data governance management roles, leading cross functional team and data stewardship, data modelling, data architecture and master data/metadata management.
Experience with change management and driving adoption of data practices.
Experience with data governance frameworks and proficiency with data governance tools like Collibra, Informatica, Alation, Talend, or IBM InfoSphere.
Proficient in data analytics and visualization tools, such as Power BI, Tableau or Looker.
Strong strategic thinking skills. #Effective communication and training skills.
Strong problem-solving abilities, especially in resolving data quality or governance issues.
Ability to align data initiatives with business objectives.
Ability to coordinate with multiple departments and manage interdepartmental collaboration.

Education:

Undergraduate university degree in a related field such as Data Science, Artificial Intelligence, Computer Science, or Business Administration.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Senior Manager, Real Estate Strategy & Planning (Markham, ON, CA)

52112 - Markham - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

It’s an exciting time to join the team at Hydro One!

Job Function:

Hydro One's real estate portfolio is essential to powering the province and supporting thousands of employees across Ontario. The Senior Manager, Real Estate Strategy & Planning serves as a key strategic leader responsible for developing long-term capital plans, overseeing portfolio financials, managing Hydro One's leasing program, and ensuring effective administration of property tax and land rights obligations. Working at the intersection of strategy, finance, and real estate, this role provides the insight, analysis, and planning required to make informed investment decisions and maximize value from the portfolio. The position offers an opportunity to influence enterprise priorities, engage with senior leaders, and help shape the future of Hydro One's workplaces and facilities.

General Accountabilities:

Work collaboratively with Director and CoE Leads to develop F&RE strategy and support investment/business plan, metrics and divisional objectives in each of the key work programs. Work in close collaboration with peer managers to assist in the development of investment/business plans in the various F&RE departments and integrate them into an overall F&RE divisional investment/business plan.
Establish and implement a balanced scorecard and be accountable for any related reporting.
Act as the single point of contact for LoB and enterprise planning and reporting related to F&RE. Establish executive dashboard to track and report all functional metrics. Translate strategic objectives into distinct KPIs.
Benchmark portfolio performance and work to ensure there is a process to continuously improve portfolio management.
Remain current on leading practices in order to improve F&RE performance analytics, risk management, governance, and reporting. Be able to separate 'planning' from 'execution' to enable a focused effort.
Improve asset financial performance through OM&A expense reduction or revenue generation.
Coordinate communication with managers from other parts of Hydro One, ensuring that the F&RE strategy is properly synchronized with the strategic plans in the other lines of business.
Provide a consultative role to the F&RE Director and the Vice President Shared Services, in the development of an effective F&RE strategy that aligns with the overall corporate objectives.
Coordinate all investment and business planning activities in the F&RE division. Communicate and coordinate with the senior managers from the F&RE division.
Ensure that F&RE plans are synchronized with work programs in other parts of the corporation through extensive and effective communication with executives in these other areas.
Develop F&RE business plans for senior executive review articulating the F&RE high level strategy, investment plans, ongoing requirements and future plans. Act as the interface with corporate finance, to ensure that F&RE plans align with the overall corporate business planning process.
Interact directly with F&RE senior executives from other electric utilities across North America to gain industry knowledge and retain industry contacts. Work into the overall F&RE program key learnings from these industry contacts.
Design and implement appropriate divisional processes to manage and track the progress of all critical F&RE programs. Document variations to plan both financial and targeted business results. Provide advice and guidance on corrective actions where appropriate.
Be accountable for the integrity of the F&RE financial information where the accuracy of the information will impact on the overall integrity of corporate financial accuracy and will be a critical success factor for future regulatory rate filings.
Provide advice on the development of the strategy in managing and developing the third party and outsourcing relationships.
Work with various F&RE managers to determine ways of improving efficiency and productivity across the F&RE functions. Provide guidance on best practice in service level agreement measures, incentive/penalty programs, and progress tracking methods.
Participate in meeting legal, regulatory and market rules requirements by developing information related to outsourcing strategies, policies, and standards, results as required to support submissions to the Regulator. Advice on implications of contract change, strategic direction, and business planning across Corporate F&RE Services. Assess and advise on opportunities and liabilities that could have an impact on asset value and revenue.
Oversee the division's role in the company productivity and cost savings program initiatives, as required. Managerial Accountabilities
Manage the unit and achieve the approved programs and targeted results through: Maintain a team who can produce the output required. Ensure team members are able and willing to produce the desired output, and that team managers continually improve the processes for achieving the outputs. Assess staff capability to do the required work, now and in the future. Conduct personal effectiveness reviews of team managers/specialists to build relationships and trust, and to improve effectiveness. Mentor and counsel staff-once-removed. Accountability for the output of others
Set the appropriate context for team (i.e. corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.).
Set an effective framework of policies and procedures for the work of the unit.
Know and ensure own and team's compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit.
Establish a two-way working relationship with team to solicit their views on conditions and potential changes affecting their work, and continuous improvement opportunities.
Provide leadership to teams, so that they collaborate competently, and with full commitment, with each other in pursuing the goals set.
Translate the corporate goals and objectives into a direction which guides the work of the unit.
Communicate with that direction to all staff.
Define specific tasks for team which are required to achieve desired results and/or to accommodate changes required within the business operations.
Communicate expectations regarding collateral relationships among teams. Providing a safe and healthy work environment.
Provide team with appropriate knowledge, skills, information, work procedures and equipment to facilitate responsible behavior which will protect their safety and contribute to their health. Provide a work environment and facilities where health and safety incidents are minimized.
Provide a work environment that supports and values diversity and is free from harassment.
Know and ensure team complies with all legal and regulatory requirements, corporate policies and procedures, and generally accepted practices relating to their work. Demonstrating stewardship of the assets and resources:
Ensure every reasonable precaution is taken for the protection of teams, the environment, and the assets.

Selection Criteria:

Minimum 8-10 years leadership experience work in real estate/facilities management. Strong vendor management skills.
Proven leader who consistently seeks innovative ways to improve cost efficiency. Experience working with a variety of stakeholders including executive leaders, vendors, landowners, Indigenous communities and organizations, and government entities.
Education: An Undergraduate Degree in Business Administration

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here. #LIHYBRID

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

#LI-Hybrid

Senior Manager Real Estate, Project Delivery (Markham, ON, CA)

51940 - Markham - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

It’s an exciting time to join the team at Hydro One!

Job Function:

The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment projects, major capital builds, workplace accommodations, and office transformation initiatives. Accountable for project performance, financial stewardship, workforce leadership, and stakeholder engagement, the role ensures facilities and workplace investments are delivered safely, efficiently, and in alignment with enterprise priorities. The position connects capital delivery with workplace experience, helping create productive, modern environments that support Hydro One's operational and talent objectives.

General Accountabilities:

Manage staffing needs, interview/selection process, staff development and adherence to HR/Corporate policies and administer department budget. Plan, organize and schedule the group's work; monitor work progress and quality; conduct performance reviews and provide direction on problem areas.
Support the Director, Facilities & Real Estate in effectively planning, managing, monitoring and controlling the execution of all aspects of the outsourcing governance and outsourcer project approval functions including the preparation and presentation of reporting to the contract governance boards and committees on results and issues. Lead the governance process and future development.
Lead staff in the development of the facilities outsourcing program business plan and budget on an annual basis.
Oversee the management of the facility related projects, approval process and cost savings program initiatives.
Work closely with a variety of groups within the Company (e.g. Stations, Asset Management, Human Resources, Supply Chain Services groups) on several aspects of the outsourcing program, including change proposals, business plan, budget, business case approvals, benchmarking, projects, audits, contract disputes, preparation of materials for senior management and Hydro One Board of Directors, continuous improvement initiatives, etc.
Lead development of recommended strategies and policies related to the facilities outsourcing program and/or projects as it relates to compliance with the outsourcing contract.
Recommend strategies, tactics and positions for the Company to adopt related to negotiation issues requiring the approval of the Executive Committee or Board of Directors. This requires conducting risk assessments and business analysis for the purpose of making the recommendations based on well-founded business cases. The assessments and business cases are to be developed with the aid of multi-disciplined teams that have accountability for various business issues, which may impact revenue requirements, regulatory reporting and compliance issues.
Lead the division in the development of evidence in support of the Company's revenue requirement and regulatory rate applications in both the Transmission and Distribution businesses.
Participate in meeting legal, regulatory and market rules requirements by developing information related to outsourcing strategies, policies and standards, results as required to support submissions to the Regulator. Advise on implications of contract change, strategic direction and business planning across Corporate Services. Assess and advise on opportunities and liabilities that could have an impact on asset value and revenue.
Work with facilities outsourcing service providers and key stakeholders inside and outside of Hydro One as required to foster and develop continuous improvement initiatives in the outsourcing program. Liaise with specialists within and outside the company for the exchange of data and consultation in areas of mutual interests and to integrate the recommendations into the overall strategies, policies and work methods. Make progress reports to Director, Facilities & Real Estate and stakeholders at significant stages of work development.
Provide advice and deliver communications products to external stakeholders, corporate and line of business staff to assist in their understanding of the outsourcing program, related contract terms, policies and strategies, as required.
Ensure day-to-day facilities needs are addressed by the facilities outsourcing service provider to the terms of the contract, thus providing a safe environment for our staff. Ensure compliance with necessary regulations, policies by same.
Review yearly the scope of work outsourced to ensure correctness to needs of Hydro One. Working with the facilities outsourcing service provider makes necessary contractual work scope changes to ensure alignment to needs/value. Address issues and provide necessary directions to resolve or escalate.
Execute signing authority as specified in the Organizational Authority Register. Make recommendations to Director Facilities & Real Estate on effectiveness of governance team members for future involvement in outsourcing matters. Assist with the formulation of process improvements to streamline governance processes.
Establish a comprehensive understanding of all contract terms, outsourced business processes, financial control points, legislation, rules, licenses and codes, policies and procedures and act as the subject matter expert within the Company in specific areas, including providing contract interpretation and ensuring all the necessary processes and products are in place to ensure compliance.
Contribute and collaborate with the Planning and Strategy Manager to develop workplace strategies and execution plans.
Responsible for implementation of workplace strategies and plans including the development of Capital Projects.
Responsible for the execution and delivery of Capital Projects to meet F&RE In year and multi-year Capital Program.
Develop and implement workplace occupancy plans and initiatives. Support strategic corporate objectives.
Responsible for Building/Site Asset and Lifecycle Management program.

Managerial Accountabilities:

Manage the unit and achieve the approved programs and targeted results through:

Set the appropriate context for team (i.e. corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.)

Set an effective framework of policies and procedures for the work of the unit
Know and ensure own and team's compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit
Establish a two-way working relationship with team to solicit their views on conditions and potential changes effecting their work, and continuous improvement opportunities.

Maintaining a team who are capable of producing the outputs required:

Ensure team members are able and willing to produce the desired output, and that team managers continually improve the processes for achieving the outputs
Assess staff capability to do the required work, now and in the future
Conduct personal effectiveness reviews of team managers/specialists to build relationships and trust, and to improve effectiveness

Mentor and counsel staff-once-removed Providing leadership to team, so that they collaborate competently, and with full commitment, with each other in pursuing the goals set:

Translate the corporate goals and objectives into a direction which guides the work of the unit- communicate that direction to all staff
Define specific tasks for team which are required to achieve desired results and/or to accommodate changes required within the business operations
Communicate expectations regarding the collateral relationship among team

Providing a safe and healthy work environment:

Provide team with appropriate knowledge, skills, information, work procedures and equipment to facilitate responsible behaviour which will protect their safety and contribute to their health
Provide a work environment and facilities where health and safety incidents are minimized- provide a work environment that supports and values diversity, and is free from harassment
Know and ensure team comply with all legal and regulatory requirements, corporate policies and procedures, and generally accepted practices relating to their work

Demonstrating stewardship of the assets and resources:

Ensure every reasonable precaution is taken for the protection of team, the environment and the assets
Provide for security of human and physical resources, including information

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

#LI-Hybrid

Labour Relations Manager (Toronto, ON, CA)

52248 - Toronto - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

It’s an exciting time to join the team at Hydro One!

Job Function:

Reporting to the Director, Employee & Labour Relations, the Labour Relations (“LR”) Manager assists in the management of Hydro One’s labour relations practices by supporting the successful negotiation and ongoing administration of multiple collective agreements for represented professional, trades, technical, clerical and construction employees in a manner consistent with Hydro One’s corporate and labour relations strategies, industry best practices, and legislative requirements.

As a subject matter expert with respect to labour relations, the LR Manager is able to effectively influence others and act as a key advisor within Human Resources and to other business units, providing strategic problem solving and risk analyses. The LR Manager is also able to effectively lead, mentor and develop Labour Relations Consultants and work cooperatively with others both within Human Resources, broader Hydro One management, and with external parties.

General Accountabilities:

Manage, mentor, and/or develop Labour Relations Consultants (“LRCs”).
Participate in the development, recommendation, review and update of labour relations strategies, policies, and programs.
Represent management in internal grievance proceedings (Step 2 meetings, mediations and arbitrations) as well as external proceedings (e.g. Ontario Labour Relations Board hearings).
Participate in collective agreement negotiations with Hydro One's unions as a member of management’s bargaining team.
Assess risk associated with business initiatives, from a variety of perspectives including collective agreement, union-management relationships, reputational, and labour relations strategy.
Provide analysis, education and recommendations for managerial decision making on labour relations-related matters, which may include training and/or tool development.

Selection Criteria

Essential Knowledge:

CHRP, CHRL, MIR, and/or JD/LLB designation, or equivalent education and experience required.
Knowledge of best labour relations practices and the legal frameworks relating to employment in Ontario (relevant case law and legislation e.g. Employment Standards Act, 2000, Labour Relations Act, 1995, Human Rights Code, and Occupational Health and Safety Act) required.
Requires a strong knowledge of human relations to negotiate effectively with the unions and management.
Requires a strong knowledge of English to effectively communicate, concisely articulate opinions, and make practical recommendations both in writing and in oral presentations.

Experience:

Experience managing grievances on behalf of management is required.
Experience advising others on the interpretation and application of collective agreements is required.
Experience representing management at collective bargaining negotiations would be an asset.
Experience in the supervision and management of teams would be an asset.
A period of 5+ years’ in labour relations / human resources is considered necessary to gain this experience.

Demonstrated Management Skills:

Leadership and development - ability to lead teams, taking action to foster learning and development of direct reports.
Influence and impact - ability to influence, persuade, and convince others, including with multiple stakeholder groups with divergent interests.
Strategic business thinking - ability to apply labour relations knowledge and experience to advise on management decisions in order to achieve business objectives while managing risks (escalating as required).
Building business relationships - ability to develop and maintain effective and cooperative working relationships with union representatives to support corporate objectives.
Analytical ability - strong problem solving, analytical and decision-making skills.
Prioritization - excellent time-management skills to manage multiple tasks with varying priority levels.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here. #LI-HYBRID

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Helicopter Pilot (Oro Station, ON, CA)

52245 - Oro Station - Temporary 12 Months

Hiring salary range: $6,459.64 - $7,459.14 / bi-weekly

It’s an exciting time to join the team at Hydro One!

General Accountabilities:

Act as Pilot in Command on any of Hydro One Networks Inc helicopter fleet.
As Pilot in Command, he/she will be responsible for the operation and safety of the helicopter he/she commands and for the safety of all persons onboard during flight time. For this purpose, he/she will have final authority for the disposition of the helicopter during the time in which he/she is in command.
Ensures that the helicopter is operated in accordance with all applicable orders, standard operation procedures and regulations.
In his/her capacity as Pilot in Command at one of Hydro One Networks Inc. base locations, provide liaison with existing/potential customers in determining the scheduling of the helicopter fleet and provide the necessary expertise for helicopter related work and communicates the same to potential customers.
Demonstrate good judgment and decision making ability regarding the helicopter and its operation.
Maintains the appropriate level of skill necessary, in the different helicopter types, to adequately perform all specialty flying by Hydro One Networks Inc.
The successful candidate will be required to be resident within 50km of BAA to facilitate on call duties.

Selection Criteria:

Requires a minimum Grade X11 education with and aviation background. Must hold a valid commercial (or higher) helicopter license.
Must have a thorough knowledge of helicopter related technology and be current on all Transport Canada regulations.
Requires a minimum of 3000 flight hours with current experience on Airbus AS350/AS355 series helicopters.
Requires a sufficient level of bush or field experience in order to fly into remote locations in addition to experience in flying between established airports.
Requires experience in all types of external load operations, powerline patrols, working in close proximity to high voltage lines and longlining operations.
Must possess and demonstrate good communication skills.
Must be able to work independently without constant supervision.
Demonstrate sensitivity towards customers and customer needs.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 9, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Land Use Agent (Markham, ON, CA)

52264 - Markham - Regular .

Hiring salary range: $4,722.44 - $5,023.89 / bi-weekly

It’s an exciting time to join the team at Hydro One!

Job Function:

Provide real estate acquisition, damage claim settlement, secondary land use proposal evaluation, inquiry/complaint resolution and other related services to a variety of internal and external Real Estate customers.

Job Description:

Negotiate real estate settlements with property owners that include the acquisition of various land tenure rights (e.g. low voltage easements, distribution station purchases, access road agreements) and any damage claims resulting from construction or maintenance activities on private property, required to meet low and high voltage operational/other business requirements or the needs of the other client groups in accordance with established policies, practices, procedures and rate schedules.
Initiate and conduct property owner contact prior to, during and after the construction/rehabilitation of high and low voltage facilities. Property owner groups include private (including absentee) owners, government agencies, Crown Corporations, First Nations, railway companies.
Meet with client groups to receive and assess work assignments, conduct field checks and investigations, advise Supervisor and/or client representatives of particularly difficult property owner situations and jointly develop appropriate work solutions. Review technical and engineering drawings, survey plans, undertake Registry/Land Title Office, Assessment Roll and other searches to determine property ownership, land title status, sales detail data etc.
Assemble relative real estate and other comparative data collected from internal and external sources, meet with private and public sector customer group representatives, attend public meetings, prepare and execute standard real estate documentation and make associated payments, in accordance with Corporate and other related guidelines and practices. Contentious or difficult issues or matters of disagreement or discrepancy are to be referred to the Supervisor or their delegate for resolution.
Investigate, assess liability and negotiate, if appropriate, claims for damage to properties, trees, fences, crops etc. arising from activities/programs undertaken by the Company or other client groups. Prepare, approve and execute damage claim agreements and arrange for applicable customer reimbursements, in accordance with standard rate schedules or comparable market rate data. Contentious or difficult issues or matters of disagreement or discrepancy are to be referred to the Supervisor or their delegate for resolution.
Develop and undertake Real Estate program audits of real estate acquisitions or settlements completed by client field staff involved in the real estate activities, at the request of the client group and under the direction of the Supervisor or their delegate.
Review real estate transactions to ensure consistency with real estate policies and practices, identify and summarize inconsistencies and identify possible training requirements to address real estate acquisition/settlement work deficiencies.
Provide real estate advice and guidance to other Company staff involved in the acquisition of real estate rights. Explain and clarify real estate policies and procedures, as required.
Review Secondary Land Use, Plan of Subdivision and other similar proposals involving the use of the Company owned or easement lands by internal or external parties to ensure operations, maintenance, access and other related activities are not adversely affected and that potential environmental impacts are adequately addressed.
Review and assess survey, drainage and other similar drawings, conduct field site visits, identify problematic proposal areas and recommend appropriate mitigative actions and construction terms and conditions.
Requires meeting with consultants, contractors and other external parties to review construction terms and conditions, as well as monitor and inspect ongoing construction/property restoration work activities and secondary land use installations to ensure compliance with conditions outlined in construction or real estate agreements.
Provide direction, clarification or redirection to contractors and others, as required to ensure work activities are completed, in accordance with specification requirements.
Investigate and respond to a variety of customer inquiries and complaints involving the Company or other client group owned and easement properties (e.g. status of real estate rights, right of way damage or drainage concerns, unauthorized right of way activities, weed control, property boundary fencing etc.).
Meet with internal and external customers, contractors, consultants etc. and provide explanations and clarifications, as required. Ensure steps are taken to resolve the issues raised (e.g. arrange for installation of signage/fencing, removal of unauthorized activity or correction of drainage problem, verify fence boundary claims and make payments for shared fence cost reimbursements etc.) in conjunction with established policies, municipal bylaws, provincial legislation, procedures, guidelines and practices. Contentious or difficult issues or matters of disagreement or discrepancy are to be referred to the Supervisor or their delegate for resolution.
Assist the Supervisor, Senior Real Estate Administrator or their delegates in the negotiation of real estate licenses, leases or other similar agreements, in accordance with established policies, practices, procedures and rate schedules, for the use of the Company property or other client real estate interests by internal or external parties, usually in conjunction with related acquisition project requirements.
Input, retrieve, update, interpret and maintain real estate acquisition, land use, environmental or other similar data within a variety of computerized databases and manual record and reference systems and produce standardized, general or specialized statistical or other similar reports (e.g. spreadsheets, graphs, tables, presentation materials) for the Supervisor, their delegate or client representatives, as required.
Perform other duties as required.

Education:

Requires a knowledge of general business administration, mathematics, real estate appraisal and management, valuation principles, legal terminology and real estate documentation (including real estate interests such as fee ownership, easement, leasehold) to effectively acquire a variety of real estate rights and successfully negotiate damage and other claims with external customers.
Requires a broad knowledge of drafting and survey principles, environment science and low and high voltage operations to assess the impact 1) Company operations on land owned by others and 2) secondary/other land use proposals on owned and easement properties.
Requires a good knowledge of English and oral/written communication skills to effectively communicate with various customer groups including property owners, customers, consultants and contractors. This knowledge is considered to be normally acquired in and equivalent to a Grade XII education in a secondary school plus intermediate related courses.

Experience:

Requires experience in a real estate environment to be familiar with real estate and construction and maintenance practices and procedures, the nature of real estate interests and associated land transactions/legal documentation, negotiation practices to successfully acquire real estate rights and settle damage and other claims from private, public sector, railway company and other customer groups.
Requires experience reading and interpreting survey, drainage, technical specifications and other similar drawings/data to 1) understand the impacts of work activities/land proposals on both private and Company lands and 2) effectively address associated problems and issues that may arise with internal staff, customers, contractors, consultants and other members of the public. A period of up to four years is considered necessary to gain this experience.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 23, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Digital Analyst (Toronto, ON, CA)

52265 - Toronto - Temporary 18 months

Hiring salary range: $3,610.06 - $4,847.8 / Bi-weekly

It’s an exciting time to join the team at Hydro One!

Job Function:

This role is responsible for measurement of marketing activity on social media, traditional media, digital advertisements, and the external website, setting up measurement technology and ensuring it's accuracy, as well as collaboration with employees across the organization to present information and help with planning campaigns and initiatives.

Job Description:

Use data to assist the direction of marketing campaigns that support driving positive overall favorable brand impressions.
Use social listening and website analytic tools to interpret the demographic and brand audience to assist with the web user experience design to achieve digital objectives.
Provide relevant insights that support reaching business objectives and brand goals with data analysis, KPIs, and industry/social trends for the execution of web, print, digital, and social assets.
Create and maintain comprehensive reports, dashboards, and data visualizations to monitor performance and communicate campaign performance and insights to stakeholders and partnered media agencies.
Research the latest marketing and brand trends.

Strategic functions

Monitor day-to-day social media comments and work with internal security teams to flag any activity that may impact any reputational risks.
Work alongside the Research and Insights Team and use social listening tools to identify and build an understanding of audience, followers and trends.
Provide input into major marketing campaigns using insights and data.
Coordinate related marketing and communications projects, as needed.

Website Performance

Maintain website performance tracking technology and ensure measurements are accurate.

Identify problematic user experiences by analyzing user engagement (i.e. click-throughs, bounce rates, impressions, sentiment and all other applicable KPIs) and using heat mapping software.
Improve search engine optimization by reporting on opportunities.
Initiate and coordinate improvements for marketing and communications and collaborate with others to improve the opportunity areas.

Social Media Marketing

Provide ad-hoc reports on social media campaigns and day-to-day social performance (bi-weekly, monthly, quarterly reporting)
Collaborate with the team to analyze campaign performance, aligned to the campaign objectives and business goals, while taking into consideration audience growth, sentiment and other relevant KPIs
Use metrics and analysis and work with social media team to help build relevant social content and social media channel improvements.
Research and analyze new market and social trends, seasonality fluctuations, and communicate learnings to campaigns and social content.
Participate in social media/content meetings by using social insights to display story and content ideas.
Work with partnered media agency to deliver on the organic social media boosting strategy.
Participate in a shift social media on-call activities (monitor social channels to check if customers are having outages)
Perform other duties as required.

Selection Criteria:

Education:

Requires a knowledge of digital media, marketing, and advertising.
Requires a knowledge of analytical techniques and computer software to analyze data.
Requires a good knowledge of English to communicate effectively with internal and external contacts. This knowledge is considered to be normally acquired in either a four-year university education in an appropriate field such as media or the equivalent.

Experience:

Requires experience in social media and web performance analysis.
Requires experience in reporting and proposing improvements.
Requires experience with various software applications such as Google Analytics, Google Tag Manager, Hootsuite and Looker Studio (Data Studio) and Microsoft Clarity.
Requires experience with social listening tools such as Brandwatch.
Requires experience with SEO analytics tools such as SEMRush.
Requires experience with internal/external dashboards to collect and analyze data. A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Service Management Analyst (Rexdale, ON, CA)

52269 - Rexdale - Regular .

Hiring salary range: $3,610.06 - $5,157.24 / Bi-weekly

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist in the customer service management functions pertaining to internal and external Telecom customers and support the Service Manager. We are seeking a highly analytical and business-focused analyst to transform complex data into meaningful insights that support decision-making and operational excellence. In this role, you will develop and maintain interactive dashboards, reports, and visualizations using tools such as Tableau, Power BI, SQL, and Excel, while working closely with stakeholders to understand business needs and deliver compelling data-driven stories. Success in this role requires strong expertise in data analytics, data visualization, and business processes, along with the ability to translate large-scale datasets into actionable insights within a customer service and telecommunications environment.

Job Description:

Assist in the customer service management functions pertaining to Telecom customer contracts and support the Service Manager.
Communicate effectively and appropriately when meeting with customers or Sales Representatives.
Provide departmental tools to submit Incident Requests, following standard processes, for the installation and commissioning of customer services.
Prepare customer reports and use departmental systems. Make recommendations for automation of processes, where applicable.
Visit customer sites, to promote Hydro One Telecom Services, as required.
Submit all relevant information to the Telecom Operations Provisioning Group for each new customer service contract as required.
Attend progress meetings, document project status and provide customers and Management with written information, including project in service dates.
Assist in obtaining acceptance of customer services.
Recommend ways to improve on the customer service processes.
Ensure customer contractual information is recorded and provided to the appropriate work groups within the department.
Work with internal staff to ensure smooth provisioning of customer services.
Assist in the preparation of the Customer Satisfaction Surveys, including the documentation and do follow-ups, as required.
Prepare and maintain customer contact information for Hydro One Telecom services. Follow guidelines to ensure information is kept up to date.
Maintain contract files and follow established processes for distribution of Legal paperwork.
Monitor costs and keep as low as possible commensurate with job requirements. Review costs and provide explanations for variances from estimated costs.
Arrange for and track the purchase of customer service materials.
Follow procedures and practices, safety or otherwise, when visiting a Telecom site or arranging for site visits by customers.
Assist in the evaluation of new Customer Management processes.
Perform other duties as required.

Selection Criteria:

Requires an understanding of the telecom business processes related to customer service management functions.
Requires an understanding of customer surveys and working effectively with a wide range of people as well as the ability to handle multiple tasks while adhering to stringent deadlines.
Requires experience with ARS/HP and Xng to update and extract data.
Requires experience with various software applications such as MS Office and Excel skills to manipulate data to produce various technical reports.
A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

Education:

Requires knowledge of business administration and computer technology to assist in the management of contractual agreements and processes for analyzing, presenting and reporting information.
Requires a good knowledge of English including written and verbal communication skills to effectively prepare correspondence, assist in discussions or interact with customers.
This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years).

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 23, 2026

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.