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Grid Operations Manager - Operating Assessment & Technical Support (OATS)

Date: Jun 4, 2021

Location: Barrie, ON, CA

Company: Hydro One Networks Inc

42921 - Barrie - Regular - Ongoing 


Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly  1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!


Grid Operations Manager - Operating Assessment & Technical Support (OATS)

• Manage staffing needs, conduct interview/selection process, and ensure adherence to corporate policies
• Plan, organize, and schedule the group's work; monitor work progress and quality; conduct performance reviews, and provide direction on problem areas
• Develop succession plans, and provide on the job staff development
• Develop strategies, objectives, policies and procedures in support of Grid Operations
• Interpret and implement standards, procedures and work strategies for operation of the assigned Transmission and Distribution System
• Coordinate on behalf of the Senior Manager, Operating Engineering and Performance Reporting (OE&PR) assigned activities as a member of the OE&PR management team
• Provide input/recommendations for tools enhancements and modifications


Managerial Accountabilities:

• manage the unit and achieve the approved programs and targeted results
• ensure subordinates are able to produce the desired output, and continually improve the processes for achieving the outputs
• assess staff capability to do the required work, now and in the future
• conduct personal effectiveness reviews of subordinates to build relationships and trust, and to improve effectiveness
• mentor and counsel subordinates/new engineering grads


Accountability for the outputs of others:
• set the appropriate context for subordinates (i.e. corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.)
• set an effective framework of policies and procedures for the work of the unit
• know and ensure own and subordinates’ compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit
• establish a two-way working relationship with subordinates to solicit their views on conditions and potential changes effecting their work, and continuous improvement opportunities


Providing leadership to subordinates, so that they collaborate competently, and with full commitment, with each other in pursuing the goals set:
• translate the corporate goals and objectives into a direction which guides the work of the unit
• communicate that direction to all staff
• define specific tasks for subordinates which are required to achieve desired results and/or to accommodate changes required within the business operations
• communicate expectations regarding the collateral relationship among subordinates


Providing a safe and healthy work environment:
• provide subordinates with appropriate knowledge, skills, information, work procedures and equipment to facilitate responsible behavior which will protect their safety and contribute to their health
• provide a work environment and facilities where health and safety incidents are minimized
• provide a work environment that supports and values diversity, and is free from harassment
• know and ensure subordinates comply with all legal and regulatory requirements, corporate policies and procedures, and generally accepted practices relating to their work


Demonstrating stewardship of the assets and resources:
• ensure every reasonable precaution is taken for the protection of subordinates, the environment and the assets
• provide for security of human and physical resources, including information


Technical Accountabilities
Manage available resources to deliver on OATS’s value proposition, as outlined below:


Engineering Support to Ontario Grid Control Center (OGCC)
• Provide engineering support to control room staff on matters related to real-time grid operations
• Provide engineering support to operating planning staff on matters related to outage planning and coordination
• Provide technical support to OGCC staff on engineering tools and applications
• Anticipate short term and long term operating issues then recommend/implement actions


Grid Optimization
• Develop and issue prioritization assessment reports to Asset Management, MTS and P&C for addressing critical system deficiencies
• Establish and implement operating parameters/settings for existing equipment (e.g. auto-reclosers,transformer taps, programmable synchro check relays (PSR), voltage regulators, etc.)
• Develop and publish transformer Limited Time Ratings (LTR) for transformers
• Interface with OT Operations to ensure accurate modeling of contingencies and Special Protection Scheme (SPS)/Remedial Action Scheme (RAS) in the Network Management System (NMS)
• Monitor the performance of the Distance to Fault (DTF) tool for circuits where this feature has been enabled
• Interface with the IESO on matters related to operating criteria, operating limits, equipment constraints/limitations and other technical issues
• Manage and approve NMS monthly database release


Transmission System Support
• Perform a wide range of power system analyses and studies using NMS, Advanced Distribution Management System (ADMS) and Power System Simulation for Engineers (PSS/E)
• Conduct annual Under Frequency Load Shedding (UFLS) surveys
• Manage the rotational load shedding program (RLSS)
• Conduct summer and winter assessment studies of the adequacy of the system to meet expected peak demands
• Support IESO voltage reduction tests and recommend follow up actions
• Identify operating constraints/limitations for operation of the system and/or Hydro One assets and recommend operating solutions


Power System Disturbance Analysis
• Analyze system disturbances, conduct post-event analysis, recommend appropriate corrective actions, prepare investigation reports and implement corrective actions
• Liaise with IESO on matters related to system events/disturbances, 48 Hour post event report and other technical inquiries
• Participate in Hydro One’s Post Event Investigation (PEI) process and provide operational perspectives
• Monitor and report on the performance of Disturbance Monitoring Equipment (DME), Distance To Fault (DTF) devices, Phasor Measurement Units (PMU) and others
• Monitor daily system events and initiate the necessary follow-ups


Engineering and Operating Documents
• Develop/maintain Facility Description Documents (FDD) for Special Protection Systems (SPS) and Remedial Action System (RAS)
• Develop/maintain Network Management Instructions (NMI), Key Operating Points (KOP) and Operating Memorandums
• Develop/maintain the IESO-Hydro One operating agreement and participate in administrative committee meetings
• Develop/maintain Interconnection Facilities Agreement (IFA) and Connection Facilities Agreement (CFA)
• Develop/maintain Operating Services Agreement (OSA)
• Maintain the Control Room Information System (CRIS)


Expert Advisory Support
• Support the regulatory/compliance group on matters related to standards and market rules issued by North American Electric Reliability Corporation (NERC), Northeast Power Coordinating Council (NPCC), IESO and other regulatory bodies
• Share external operating experience reports from the North American Transmission Forum (NATF), NERC Lessons Learned with relevant groups within Hydro One
• Participate in regular NOEA committee meetings to review corrective actions plans
• Participate in various IESO working groups and interface with the IESO on matters related to grid operations
• Interface with interconnected entities to discuss projects and issues related to grid operations
• Participate in Asset Ownership Committee meetings, and liaise with interconnected parties
• Develop and issue annual operating charges to transmission connected customers and transmitters with Operating Services Agreements
• Represent System Operations division and Hydro One at various industry working groups and task force (e.g. NERC, NPCC)
• Develop and deliver specialized training to OGCC staff
• Provide operating input through review of planning specifications for new or modified system facilities
• Prepare weekly System Control and Operations Support Summary reports in consultation with other groups


Distribution System Support
• Participate in discussions related to ADMS and distribution modernization project; specifically matters related to change control, design practice, process and procedure, project implementation, change management
• Build and maintain the distribution network model for ADMS
• Review and approve change sets associated with ADMS model verification
• Perform ADMS hot fix, regression, and defect management testing
• Provide real-time and after hours support for distribution feeder transfer studies
• Issue and approve permanent group settings to accommodate common distribution load transfers
• Provide support to Operating Planning for distribution planned feeder transfers that require temporary protection settings or LDC transfers
• Provide technical support to OGCC staff on advanced DMS applications and functionalities


Selection Criteria
• Requires a thorough knowledge of managing data management and performance reporting
• Requires a thorough knowledge of quantitative and qualitative techniques, to perform analytical studies, evaluate risk and develop practical solutions to problems
• Requires a thorough knowledge of the OH&S Act & Regulations and Hydro One Health and Safety Policies.
• Requires knowledge of Investment planning, asset management, business management and the relationship to Hydro One rate filing applications
• Requires familiarity of the Ontario Electricity Market structure and rules
• Requires knowledge of technical writing for the preparation of OEB evidence, presentations, technical reports and specifications
• Familiarity with the Power Workers Union and Society collective agreements
• A period of 8 to 10 years is considered necessary to gain this experience
• Education, 4-year University degree in business, economics, engineering or equivalent
• Listening, Understanding and Responding, has the ability to accurately listen, understand and respond appropriately when interacting with individuals and groups
• Motivational, ability to instill motivation and driving staff and the unit to excel against a standard of excellence
• Excellent communication skills to effectively work with customers, both internal and external, of significant events affecting the Company’s assets including critical infrastructure, safety and environmental issues
• Extensive customer focus, both internal and external in order to meet the changing needs and expectations of our customers

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.


We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2020.


Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.


Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.


Deadline: June 21 2021



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