Stations Support Clerk

51993 - London - Temporary - 5 Months 

Hiring salary range: $3,158.10 - $3,359.66 / bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Process administrative information and perform data processing assignments for Stations business units to create, update and produce Zone reports and correspondence, including the input, output, verification, maintaining, manipulation, formatting and updating of data using several different computer programs, including SAP, Excel, Word, PowerPoint, Access, HOLMS and SharePoint, as well as other databases.

Job Description:

• Process administrative information and perform data processing assignments for Stations business units to create, update and produce Zone reports and correspondence, including the input, output, verification, maintaining, manipulation, formatting and updating of data using several different computer programs, including SAP, Excel, Word, PowerPoint, Access, HOLMS and SharePoint, as well as other databases. Maintain intranet documentation.
• Perform clerical/administrative duties in support of SAP system processes. Set up, monitor and maintain orders. Utilize appropriate cost centres and accounts, requisition and receipt material requests as required. Contact customers as required to gather information in order to set up notifications in SAP.
• Work with clients and other contacts to set up and maintain accurate employee information. Assist in processing time reports, exceptions, vacation entitlement, bank time/lieu time, retirement bank, sick leave and related activities, as directed. Complete paperwork for new hires, hiring hall, temps and arrange for computers and access, building access, credit cards and determine appropriate cost centre, phones, etc. Complete and submit applicable forms for terminations.
• Track and monitor credit card process adhering to deadlines for audit purposes, on behalf of cardholders. Arrange for journal transfers as required.
• Retrieve and review a variety of control and exception reports related to SAP and follow up with appropriate contacts/supervisors for clarification and resolution of exceptions, record and act on responses, as advised.
• Perform various clerical services including the maintenance of records and files such as catalogues, manuals, procurement card statements and receipts. File, retrieve and distribute documents as necessary. Receive and distribute mail and faxes. Order, replenish and maintain office supplies. Photocopy, prepare and maintain reference binders, update manuals and post various communications to staff, etc. Order prints, including operating diagrams, and plot, if required. Process & track tool & boot allowance payments.
• Schedule and make arrangements for meetings, conferences, face to face sessions, training sessions. Book onsite/offsite meeting/conference rooms required accommodations and travel arrangements. Order coffee, lunch and confirm attendance of participants.
• Provide assistance to the stations group by ordering consumables and FR clothing. Work with supply management staff regarding material delivery dates, delivery locations, receipting, and creating new material master numbers in SAP. Assist with resolution of material problems such as non-delivery, invoicing and incorrect specification. Refer any problems of a complex nature to the supervisor or appropriate corporate support. Coordinate calibration of tool and test instruments and maintain records as associated reports as directed. Monitor tool and material expiry dates, initiate and coordinate replacement.
• Update and submit Forward Command Post records, perform facility checks and file reports, as required.
• Assist in identifying individuals requiring training, according to an established training matrix set out in HOLMS, including H&S, work protection, ministry required training, etc.
• Contact external service providers to schedule training sessions, arrange for training locations and training materials to be available for scheduled training.
• Contact external service providers for faxes, photocopiers and printers to prepare lease renewals, set up new contacts and arrange billing. Assist staff with cell phone and pager billing and exchange issues.
• Travel to other work centres within the Zone, on occasion, to perform clerical duties.
• Perform other duties as required.

Selection Criteria:

Education:

• Requires a knowledge of office principles, basic arithmetic and bookkeeping, to perform calculations and distribute accounts.
• Requires a knowledge of records management and technical documents.
• Requires a knowledge of English to prepare routine correspondence, reports and communicate effectively with others.
• Requires proficiency in/keyboarding to set up and process forms, reports, etc.
• Requires a good knowledge of computer programs such as SAP, Excel, Word, PowerPoint Access, HOLMS and SharePoint to produce reports.
• This knowledge is considered to be normally acquired either through the successful completion of Grade XI in a Secondary, Commercial or Technical School or by having the equivalent level of education.

Experience:

• Requires an understanding of SAP processes and practices to set up and monitor orders, cost centres and account distribution, requisition and receipt material requests.
• Requires experience with organization, work programs, practices, procedures and standards relative records maintenance.
• Requires experience with invoicing, time reporting and procurement card statements and receipts.
• Requires experience with spreadsheet software to perform basic mathematical, tracking, verification and logging functions.
• Requires experience with various computer hardware and software applications used for the input and retrieval of data.
• A period of up to three years is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026. 

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: August 24, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy. 

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here. #LI-HYBRID

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.