Meter & Relay Quality Technician

51664 - Mississauga - Temporary -  12 Months 

Hiring salary range: $4,457.19 - $4,741.71 / bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Verify, test and inspect various types of new and used metering and relaying equipment. Test, repair and/or modify protection and control relays. Modify and/or calibrate micro-processor devices, transformers, and telemetering equipment. Determine acceptability of equipment. Perform compliance sampling tests to determine meter population seal period extensions. Ensure meters, recorders and associated devices are suitable for acceptance in accordance with government and Hydro One standards. Review shop and supplier quality records for accuracy and completeness. Perform routine maintenance, calibration checks, adjustments and upgrades to shop measuring apparatus. Assist in the development of written shop inspection, test and operating procedures and plans. Discuss equipment requirements and malfunction with supervisors and/or technical personnel at head office and in the field. Order parts and discuss specifications, cost, etc. with manufacturers or suppliers.

Job Description

• Test, repair, calibrate, program, and perform final inspections on complex meters, instruments, and relays (e.g., revenue billing, power quality, panel meters, protective/control relays). Review work orders, troubleshoot issues, reprogram devices to Hydro One standards, perform electrical and mechanical repairs, complete quality documentation, update databases, and arrange shipment to the field.
• Perform multiple technical assignments concurrently, including acceptance testing, troubleshooting, refurbishment, calibration, programming, and final inspection of meters, relays, and recorders. Modify control panels, fabricate test racks, and service remote metering and communication systems.
• Conduct final inspections per approved Inspection and Test Plans. Complete quality records, perform statistical analysis for acceptance, seal meters, issue certificates, manage non-conforming products, implement corrective actions, and participate in Measurement Canada and ISO audits.
• Ensure meters and devices meet government and Hydro One standards. Review calibration, inspection, and supplier quality records for accuracy and completeness prior to acceptance or seal extensions.
• Modify and rebuild relays to meet field-specific requirements. Source or fabricate parts, alter specifications, assemble and calibrate units, complete ISO documentation, and coordinate work orders with the Supervisor.
• Perform routine maintenance, calibration checks, adjustments, and upgrades on shop measuring equipment. Maintain calibration schedules, records, and repair documentation.
• Design, build, troubleshoot, and maintain specialized test equipment and semi-automated test consoles. Perform electrical diagnostics, coordinate manufacturer repairs, manage repair logs, and ensure compliance with Measurement Canada tolerances.
• Test and repair microprocessor devices, power supplies, and relays used in remote telemetering systems.
• Provide technical support to field staff, Head Office, and data collection teams. Troubleshoot issues and design or program custom equipment solutions as required.
• Utilize manufacturer software and automated test systems to verify programs, develop Hydro One standard and custom programs, interrogate in-service meters remotely, and write automated test scripts.
• Assist in developing, reviewing, and improving inspection, test, and operating procedures. Liaise with Quality Authority, technical staff, regulators, and manufacturers on technical and procedural matters.
• Coordinate meter verification activities with production teams to ensure efficient processing and conformance to specified requirements.
• Prepare monthly Non-Conformance Reports, investigate field complaints, perform compliance assessments, and report findings to the Quality Authority.
• Support Hydro One and government auditors during quality program audits, including occasional site visits to Field Work Centres.
• Recommend process improvements to enhance departmental efficiency and effectiveness.
• Perform other duties as required.

Selection Criteria:

Education:

• Requires a knowledge of electronics, electrical theory, mechanics, physics and related mathematics related to the operation and to test, repair and modify protection and control relays, indicating and graphic instruments, magnetic tape demand recorders, pulse metering devices, summators and telemetering equipment.
• Requires a knowledge of English to effectively communicate with manufacturers, suppliers and internal engineering and technical personnel regarding meters, relays and associated instruments and equipment related to government standards, manufacturers specifications, manuals, etc.
• This knowledge is considered to be normally acquired in and equivalent to a Grade XII in a Secondary School plus a two-year course of concentrated study in an Electronics Engineering Technician program or by having equivalent level of education.

Experience:

• Requires practical experience, including successful completion of prescribed modules of the Hydro One protection and metering training program.
• Requires experience related to trouble-shooting, testing, repairing, modifying and repairing protection and control relays, indicating and graphic instruments, electromechanical and electronic meters, pulse metering devices, summators, telemetering and other such equipment.
• Requires experience to establish a working relationship with Head Office and field personnel involved with this type of equipment.
• Requires experience to communicate with various manufacturers to understand their specifications, order parts and obtain costs from suppliers.
• A period of up to four years is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026. 

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: May 26, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy. 

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here. #LI-HYBRID

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.