Technical AMI Analyst

51002 - Mississauga - Temporary - 18 months 

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Prepare and maintain meter registration, planning, and data estimate documentation, records, and data systems to ensure accurate and auditable revenue metering as per regulatory requirements. Conduct testing of AMI equipment, including meters and network equipment within and outside of the scope of accreditation, using a variety of test equipment in a lab environment. 

General Accountabilities:

• Reporting under the Senior Manager of the AMI Network Equipment Department of AMI Operations, to provide metering lab services in the areas of wholesale and retail metering, related network infrastructure, and other ancillary equipment and systems.

• Assist in providing technical information and support documentation, under the guidance of the supervisor to Company personnel, contractors, suppliers, and government agencies on matters pertaining to wholesale & retail revenue metering, equipment, inventory and associated meter systems and software, including regulatory requirements, policies, initiatives, and technical solutions. Address technical issues related to revenue metering development, commissioning, registration documentation, regulations, standards, equipment/systems inventory support systems software and tools. 
• Maintain and recommend uniform application of metering requirements, assist in recommending departures from established policy. Ensure that services provided meet or exceed regulatory, Corporate and customer requirements and expectations. 
• Calibrate, test, evaluate, and investigate equipment including metering and network equipment assets, according to established processes and safety standards.
• Conduct meter testing, including new product certification, first article tests, vendor evaluations, reverification, sampling, and special tests, using approved testing tools and methodologies. Prepare reports and documentation related to the testing and product evaluation performed.
• Conduct testing of vendor software and tools to support product certification, including creating test documents, test reports, and working with other internal teams to certify software.
• Provide recommendations for continuous improvement, including identifying opportunities for improvement, nonconformances, and other informal suggestions to senior team members.
• Support the development, implementation, and maintenance of work methods, procedures, and controls to comply with regulatory requirements pertaining to electricity meters.
• Participate in internal and external audits and assist in resolving issues identified through audits. 
• Prepare reports and recommendations related to investigations and product evaluations.
• Assist and help coordinate assigned projects or studies on various aspects of revenue metering, meter inventory, support systems, software, and training.
• Assist field staff by providing equipment and technical information/troubleshooting in emergency situations or when work of an unusual highly technical nature is involved. Visit field locations as may be required.
• Support the development, preparation, and delivery of courses, training material, work instructions, knowledge base documents on revenue metering and associated systems to support internal and external training and learning needs, as assigned.
• Perform other duties as required 

Selection Criteria:

• Requires knowledge of electrical theory and engineering science to conduct testing of equipment
• Requires a knowledge of computer technology to utilize and test various software applications for the preparation of various technical reports
• Requires experience with various aspects of revenue metering systems and other utility practices to understand methods of supporting and improving regulatory compliance and customer relations
• Requires experience to understand interrelated activities of other departments and business units. Requires experience with audits, hand-on work on equipment testing or troubleshooting, and familiarity with various test tools related to electrical equipment.
• Requires a good knowledge of English to communicate effectively with internal and external contacts and in the preparation of presentations.This knowledge is considered to be normally acquired through the completion of 4 years of University training. 
• Requires experience with federal and provincial regulatory requirements related to revenue metering. A period of two up to four years is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Hydro One and its partners/affiliates may use AI to screen, assess or select applicants for the position.

"Employer of the year 2025"

Deadline: December 15, 2025

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.