HR Technology Advisor

49428 - Toronto - Regular -  

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly  1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

The HR Technology Advisor role is primarily accountable for managing HR technology product roadmap, ensuring all roadmap items (enhancements, fixes, and cyclical updates). This role will also drive resource plan for all activities in technology they will be driving. This role will work closely with HR Technology Team and the different HR Centers of Excellence in understanding, analyzing, and prioritizing business requirements. This role will also be accountable for updating and communicating the product roadmap to key stakeholders.

This role will drive impact assessments for any product updates or releases. Working with the HR Technology Team and vendors, this role will also get feedback from technical incidents and gaps and create a feedback loop to capture those technical gaps in the form of business requirements.

This role will also be involved in testing system fixes, as well as testing future enhancements prior promoting to production.

Key Accountabilities

• Maintain the HR technology roadmap for the production/application that will be assigned, ensuring periodic review of roadmap backlog

• Drive prioritization of HR technology product roadmap to ensure business priorities are reflected into the features and backlog items identified in the roadmap

• Maintain technical documentations, including but not limited to: Business Requirements Documentation, Test Plan, Configuration Workbooks, Change Logs, Decision Logs, RAID Logs

• Perform process analysis to understand current state and facilitate art-of-the-possible workshops to define product future state

• Perform system audits and monitors recurring issues that should be addressed through product enhancements

• Work within People Operations, Business HR and other HR customer-oriented teams to promote the use of HR technologies and gather feedback on the user experience

• Research and keep up-to-date on HR technology best practices and system-related enhancements, updating processes, tools etc. as necessary

• Promote a knowledge sharing culture within HR by collaborating across HR teams on HR technology trends

Selection Criteria Competencies

• Experience in product management and/or business analysis

• Strong knowledge on HRIS preferably SuccessFactors and ServiceNow

• Able to facilitate process mapping workshops and conduct process gap analysis

• Verbal and written communication skills

• Attention to detail and project management skills

• Analytical and problem-solving skills

• Knowledge of HR policies, procedures and processes

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Deadline: April 29, 2024

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