Pod Director

49918 - Toronto - Regular - Ongoing 

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly  1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

POD Directors to continue our journey. The POD Director is responsible for ensuring that IT requirements are met from project start through to sustainment and operation. The POD Director is accountable for Corporate Services. The POD Director will report directly to the Vice President of Business Solutions.

Specific Accountabilities:

• Oversee and deliver strategic projects that are crucial to Hydro One achieving its overall strategy within a functional domain.

• Accountable for managing budget and annual work program and investment plan allocation of POD.

• Delivering on Hydro One's strategic objectives through the more effective use of information technologies and by transforming the business through improved business process, applications, integration, and technology. This includes ensuring that the IT strategy and POD agenda align with corporate strategy.

• Architect and drive productivity and cost effectiveness through innovation and demonstrate same to the ISD Leadership team through the application of broad knowledge in both business processes and enabling technologies.

• Own the lifecycle of the business application portfolio focusing on business outcomes.

• Manage the project intake, application design, build and deployment of IT systems and projects.

• Interface with senior management of assigned LOB to ensure IT requirements are successfully executed.

• Interface with leadership of supporting ISD groups to ensure alignment of efforts and successful implementation and execution of project and sustainment portfolio.

• Help define yearly strategic resource allocation related IT budget for LOB and allocation by service.

• Monitor and report on the ongoing performance of Pods to ensure objectives established and met.

• Provide quality assurance monitoring to assess IT compliance to established standards.

• Define service levels, balance business needs and allocate Pod budgets based on portfolio prioritization and investment plans.

• Oversee application sustainment metrics (e.g. uptime) and activities (e.g. patching).

• Responsible for implementation, management, supervision of all activities of the POD.

• Ensure outsourced service providers and other third parties (integrators, product vendors, etc.) meet expectations and deliver to project outcomes as contractually required

Leadership Competencies:

• Organizational Savvy: Uses effective communication skills, influences strategies and compelling messages to inspire and motivate others to excel; fosters trust and empowers people to act.

• Drives Results: Gets things done by setting clear expectations, promoting high levels of accountability; monitoring performance, and getting directly involved when needed to achieve desired business results; uses business and financial acumen to create value and drive profitability.

• Decision Quality: Makes timely decisions and applies sound judgment to assess risks, evaluate alternatives, and select the best course of action. Also uses a combination of analytical thinking, intuition, mental agility, and seasoned experience to address complex or ambiguous issues.

Selection Criteria:

• 10+ years’ demonstrated IT experience, at least 5 years’ experience managing a team

• Demonstrated track record of improving overall performance and productivity of IT function and work programs

• Knowledge and experience with IT operations best practices and industry standards

• Ability to liaise with senior leaders within the organization

• Demonstrated solid communication, presentation and written capabilities

• Has a transformational mindset and understands how technology can be deployed from both big waterfall and agile projects

• Strong understanding of Hydro One’s technical business goals and objectives

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Deadline: September 30, 2024

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.