Settlement Analyst Co-op

Date: Sep 15, 2023

Location: Toronto, ON, CA

Company: Hydro One Networks Inc

47393 - Toronto - Temporary - 12-16 Months 


Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!


Working collectively with the Transmission & Distribution Settlements team, you will help ensure our customers are receiving correct billing information and charges. You will assist in analyzing and monitoring load and generation meter data required for customer billing. As well, help develop processes to create a more efficient and effective business unit.


You will produce and manage analyses on various types of customers to help provide billing information and rate class designation.



• Perform audit checks on customer accounts by reviewing schematic drawings and customer information across several different systems.

• Assist in analyzing certain parameters of customer accounts to ensure billing is within the accurate rate class as per the Hydro One Conditions of Service.

• Respond to the inquiries from other Lines of Business to the Transmission & Distribution Settlements Teams.

• Analyze various reports and aggregate them into a consolidated report.

• Analyse the load data and customer meter connections in the meter warehouse application.

• Develop, revise and implement procedures, guidelines and work instructions for various processes as required.

• Manage and maintain the Transmission & Distribution work and account tracking systems.

• Organize, prepare and help lead the Transmission & Distribution Settlements Meetings and various other meetings as requested.

• Update and maintain various programs, systems and databases based on changes that occur to customer information or identified errors which need to be adjusted.

• Review electric power supply diagrams for consumers connecting to Hydro One’s distribution facilities to detect potential impact on settlements.

• Participate in the development of efficient business process.

• Perform other duties as required.

This job will provide you with the following professional development:

• Insight into the electricity industry within Ontario

• Provide you with stronger analytical skills

• Enhance your knowledge of revenue metering and customer service

Job Requirements:

• Discipline: Business Administration, Commerce or Engineering

• Academic Level: Second Year or higher completed

• Must be proficient with MS Excel, Word, Outlook and Access.

• Must have strong written and verbal communication skills.

• Must have strong organizational skills.

• Ability to work well in a team environment, especially within cross-functional teams.

• Ability to multitask and prioritize work.

• Self-motivated and proactive to complete tasks as required.

• Strong analytical and problem solving skills.

• Strong willingness to learn.

• Ability to analyze and manipulate large volumes of data.


Hydro One requires that all students applying for student opportunities be enrolled in post-secondary

level studies and be returning to full-time studies upon the completion of their work term. Exceptions

will be made in cases where students require a work term in order to graduate. Only applications

submitted via Hydro One's career page will be accepted.


If you are an international student, please ensure you have obtained a proper work permit and a Social

Insurance Number (SIN). Speak with your school’s career centre if you have any questions about

acquiring this documentation.

If you share our passion for safety, our customer service focus, and are ready to play a lead role in

building a bright future, we would love to hear from you!

Thank you for considering this opportunity and we welcome applications from all qualified candidates. If

you are being considered for an interview or other assessment one of our Recruitment Consultants will

be in touch. Furthermore, if you are being considered for an interview and require special

accommodations please let us know. Finally, short-listed candidates will be asked to pass a reliability

check (which could include criminal background check, driver’s license abstract, education verification,

etc.) prior being offered a job at Hydro One.


This is a paid position.


At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.


We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2023.


Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.


Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.





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